PRIVACY POLICY

1. Introduction

UNI VIVAMUS LTD ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website at https://www.uni-vivamus.com/, submit an enquiry, request educational consultancy services, or otherwise communicate with us.

We process personal data in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller Contact Details

UNI VIVAMUS LTD is the data controller responsible for your personal information.

Company Name: UNI VIVAMUS LTD

Company Registration Number: 16578245

Registered Office: HQ3 The Quadrant, Coventry, England, CV1 2DY, United Kingdom

Email: admin@uni-vivamus.com

Telephone: +44 7466 685430

Website: https://www.uni-vivamus.com/

3. Personal Information We Collect

Depending on how you interact with our website and services, we may collect and process the following categories of personal data:

• Identity Data: Full name, date of birth, gender, nationality, and copies of identification documents (e.g., passport or national ID) where required for higher education applications.

• Contact Data: Email address, telephone number, postal address, and preferred methods of communication.

• Educational & Academic Data: Academic history, previous qualifications, transcripts, certificates, English language test results, course preferences, university choices, and employment history (where relevant to a course application).

• Communication Data: Records of emails, online form submissions, phone call notes, and messages exchanged between you and our consultants.

• Technical Data: IP address, browser type and version, operating system, device information, pages visited, time spent on pages, and approximate geographical location derived from technical metrics.

4. How We Collect Your Personal Data

We collect data from and about you through different methods:

• Direct Interactions: Information provided directly by you when filling out contact forms on https://www.uni-vivamus.com/, emailing us, calling us, or subscribing to our updates.

• Application Procedures: Information supplied when requesting application guidance or assistance with university submissions.

• Third Parties or Publicly Available Sources: Information provided by authorised representatives, educational partners, recruitment agents, or universities assessing your eligibility.

• Automated Technologies: Technical data collected automatically when navigating our website via cookies and similar web analytics tools.

5. How We Use Your Information & Lawful Bases

We will only process your personal data when the law allows us to. Under the UK GDPR, the principal lawful bases we rely on include:

6. Sharing Your Personal Information

To deliver our educational consultancy services, we may share your information with trusted third parties under strict confidentiality and data protection conditions:

• Universities & Educational Institutions: Admissions offices, college departments, and official application portals (such as UCAS) to facilitate your application.

• Third-Party Service Providers: Software and cloud providers (e.g., web hosting, email infrastructure, CRM system, IT support, analytics tools).

• Professional & Legal Bodies: External advisers, accountants, or regulatory authorities where disclosure is required by law.

We do not sell or lease your personal data to third parties for marketing purposes.

7. International Data Transfers

Some of our service providers, cloud systems, or partner universities may operate outside the United Kingdom.

Whenever we transfer your personal data outside the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• The country has been officially deemed to provide an adequate level of protection for personal data by the UK Government.

• Standard Contractual Clauses (SCCs) or the UK International Data Transfer Agreement (IDTA) approved by the UK Information Commissioner's Office (ICO) are in place with the recipient.

8. Special Category Data

Certain application processes may require information relating to health, disability, or specific learning needs to request institutional support or reasonable adjustments.

We only process special category data where you have provided explicit consent or where processing is necessary under UK data protection law for specific statutory obligations. You are not required to provide this data if it is not necessary for your application.

9. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, regulatory, tax, accounting, or reporting requirements. When personal data is no longer required, it will be securely deleted, destroyed, or irreversibly anonymised.

10. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, accessed, altered, disclosed, or used in an unauthorised way. Access to your personal data is restricted to employees, agents, and contract partners who have a business need-to-know.

11. Your Legal Rights

Under UK data protection law, you have specific rights regarding your personal information:

• Right of Access: Request a copy of the personal data we hold about you.

• Right to Rectification: Request correction of inaccurate or incomplete data.

• Right to Erasure: Request the deletion of your personal data where there is no good reason for us continuing to process it.

• Right to Object: Object to processing based on legitimate interests or direct marketing.

• Right to Restriction: Request the suspension of processing your personal data.

• Right to Data Portability: Request the transfer of your data to you or a third party in a structured format.

• Right to Withdraw Consent: Withdraw consent at any time where we rely on consent to process your data.

To exercise any of these rights, please contact us at admin@uni-vivamus.com.

12. Complaints & The Supervisory Authority

If you have concerns about how we handle your personal data, we ask that you contact us first so we can resolve the issue. You also have the right to lodge a formal complaint at any time with the UK data protection supervisory authority:

13. Changes to This Privacy Policy

We keep this Privacy Policy under regular review. Any changes will be published on this page with an updated "Last Updated" date.

14. How to Contact Us

For any privacy questions or data protection requests regarding this policy or your personal data:

UNI VIVAMUS LTD

HQ3 The Quadrant, Coventry, England, CV1 2DY, United Kingdom

Email: admin@uni-vivamus.com

Telephone: +44 7466 685430

Website: https://www.uni-vivamus.com/